FAQs

 

What should I bring?

A detailed list of what items you will need to bring based on the itinerary will be shared 2 weeks prior to event.


Can I stay in another hotel?

No. Everyone stays at the same location.


Any food allergies or dietary restrictions?

Once you purchase a ticket we will ask you for any dietary restrictions and or food allergies.


What’s included in admission for the Speaker Series?

Access to both the keynote and the panel, product sampling and demonstrations from sponsors, 1 HPLT swag bag plus lite bites.

 
 

What’s the difference between Premium Seating and General Admission?

Premium ticket holders gain early entry to the event plus opportunity for photo opps with speakers, priority seating plus all the perks that general admission holders get.


 
 

I am attending the full weekend retreat. What should I bring?

A full packing list will be emailed to you in your welcome packet after you register for the event.  If you haven't received yet, please reach out to us.


Can children attend this event?

No. This event is for adults only.


I forgot to grab my gift bag at the event. Can I get it on a different day?

No.  All gift bags must be redeemed the day of the event.  Anything not claimed will be forgone.


What is your refund policy?

No refunds. All ticket sales are final.


Is my ticket transferrable to a friend if I can no longer make it?

Yes, you may transfer your ticket without notifying us.